Support Services

In addition to evaporator equipment supply the Yellowstone Extraction Company offers a full set of support services and products to provide customer peace of mind for their on-site needs, including:

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Spare Parts

  • Parts Sales
  • Downtime Prevention Packages
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On-Site Services

  • On-Site Installation
  • On-Site Operator Training
  • Site Acceptance Testing
  • Full Operator and Service Manuals with Troubleshooting Guides
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Warranties

  • Standard Warranty
  • Extended Warranties
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Technical Support

  • Phone Support
  • Video Support (something that our clients have used successfully throughout Covid-19 restrictions)
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Maintenance Programs

  • Quarterly PM
  • Annual PM and Calibration
  • Equipment Maintenance Contracts
  • Expedited Field Service
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Additional Support

  • Equipment Upgrade Packages
  • Engineering Consultation

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